Terms & Conditions

TERMS AND CONDITIONS WWW.LISAJACOBS.NL 

The terms and conditions are according to the distance selling directive.
Welcome to www.lisajacobs.nl, the website of violinist Lisa Jacobs. www.lisajacobs.nl and its affiliates provide their services to you subject to the following conditions. If you visit the shop at www.lisajacobs.nl, you accept these conditions. Please read them carefully. In addition, when you use any current or future service of Lisa Jacobs or visit or purchase from any business affiliated with Lisa Jacobs whether or not included in the www.lisajacobs.nl website, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

PRIVACY POLICY

Lisa Jacobs and its related web sites are committed to protecting your privacy and honoring the integrity of your personal information. We are also dedicated to creating the very best experience we can for you on our web sites. In order to achieve this we need to collect some information. This information is used to understand you better and to provide a more personalized experience on our site. We do not sell, license or trade to a third party any personal information given by an individual. All information is stored in our secure databases, which are located in a secure facility.

AGREEMENT AND ACCEPTANCE

An agreement is reached after Lisa Jacobs accepted your order on www.lisajacobs.nl. Lisa Jacobs only communicates in English  on www.lisajacobs.nl and therefore an agreement is also reached in English. Lisa Jacobs reserves the right to refuse an order with a motivation or attach specific conditions to the delivery of an order. If Lisa Jacobs does not accept an order, she communicates this within 10 business days after having received the order.

ELECTRONIC COMMUNICATIONS

When you visit www.lisajacobs.nl or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

CANCELLATION AND RETURNS

You have the right to cancel your order at www.lisajacobs.nl within 7 business days after the delivery of the unopened product without any explanation. You may return the product and get a full refund. You will pay the return shipping costs unless the return is a result of our error (you received an incorrect item).
You may return most new, unopened items sold and fulfilled by Lisa Jacobs within 30 business days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).
You should expect to receive your refund within 30 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

COMPLAINTS AND SERVICE

If you should have any complaints or questions about the product or our service we preferably have contact via e-mail info@lisajacobs.nl or telephone +31(0)20363 86 22.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Lisa Jacobs or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Lisa Jacobs and protected by international copyright laws. All software used on this site is the property of Lisa Jacobs or its software suppliers and protected by international copyright laws.

LICENSE AND SITE ACCESS 

www.lisajacobs.nl grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Lisa Jacobs. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Lisa Jacobs. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Lisa Jacobs and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Lisa Jacobs name or trademarks without the express written consent of Lisa Jacobs. Any unauthorized use terminates the permission or license granted by Lisa Jacobs. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.lisajacobs.nl so long as the link does not portray www.lisajacobs.nl, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any www.challenge.nl logo or other proprietary graphic or trademark as part of the link without express written permission.

RISK OF LOSS

All items purchased from www.lisajacobs.nl are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS 

www.lisajacobs.nl and its affiliates attempt to be as accurate as possible. However, www.lisajacobs.nl does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.lisajacobs.nl itself is not as described, your sole remedy is to return it in unused condition.

PRICING

With respect to items sold by Lisa Jacobs on www.lisajacobs.nl, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card or other payment method until after your order has entered the shipping process. Despite our best efforts, a small number of the items in our catalog may be not correctly priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY 

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY WWW.LISAJACOBS.NL OR ITS AFFILIATES ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WWW.LISAJACOBS.NL AND ITS AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WWW.LISAJACOBS.NL AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WWW.LISAJACOBS.NL AND ITS AFFILIATES DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM WWW.LISAJACOBS.NL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WWW.LISAJACOBS.NL AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW 

By visiting www.lisajacobs.nl, you agree that the laws of the Netherlands, without regard to principles of conflict of laws, will govern these Terms & Conditions and any dispute of any sort that might arise between you and Lisa Jacobs or its affiliates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

We reserve the right to make changes to our site, policies, and these Terms & Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.